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Frequently Asked Questions
Common questions about KyroChat AI support platform.
KyroChat is a multi-channel AI agent platform. You train bots on your business knowledge, configure the actions they are allowed to take, connect them to your systems, and deploy them across customer-facing surfaces like your website widget and messaging channels.
KyroChat combines one shared bot core with tenant-specific knowledge, actions, and integrations:
- Create your bot and define its instructions
- Train it on your business content and policies
- Connect the actions and systems it can use
- Deploy it on your website or connected channels
- Review conversations, analytics, and escalations to improve it over time
KyroChat is designed for customer-facing bots that need to answer and act:
- One shared bot core can work across website, WhatsApp, Slack, and API surfaces
- Tenant-specific knowledge and actions define what each business bot is allowed to do
- The widget can add rich website context without becoming the business brain
- Human escalation and operational controls are built in
Users create, manage, and deploy bots
Sign up, upload documents, customize widgets, monitor analytics, and handle escalations.
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