FAQ
Frequently Asked Questions
Find answers to common questions about KyroChat. Can't find what you're looking for? Contact our support team.
Frequently Asked Questions
Common questions about KyroChat AI support platform.
KyroChat is a multi-channel AI agent platform. You train bots on your business knowledge, configure the actions they are allowed to take, connect them to your systems, and deploy them across customer-facing surfaces like your website widget and messaging channels.
KyroChat combines one shared bot core with tenant-specific knowledge, actions, and integrations:
- Create your bot and define its instructions
- Train it on your business content and policies
- Connect the actions and systems it can use
- Deploy it on your website or connected channels
- Review conversations, analytics, and escalations to improve it over time
KyroChat is designed for customer-facing bots that need to answer and act:
- One shared bot core can work across website, WhatsApp, Slack, and API surfaces
- Tenant-specific knowledge and actions define what each business bot is allowed to do
- The widget can add rich website context without becoming the business brain
- Human escalation and operational controls are built in
Multi-tenant platform
Users create, manage, and deploy bots
Sign up, upload documents, customize widgets, monitor analytics, and handle escalations.
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