Agent Personality & Tone
Configure your AI agent's personality, communication style, and brand voice to create authentic customer interactions.
Tone Presets
Choose a tone that matches your brand personality
Friendly
Warm, approachable, and conversational tone
"Hey there! I'd be happy to help you with that. Let me explain..."
Professional
Formal, respectful, and business-appropriate
"Thank you for contacting us. I would be pleased to assist you with your inquiry."
Technical
Precise, detailed, and technically accurate
"To resolve this issue, execute the following command: npm install @kyrochat/sdk"
Casual
Relaxed, informal, and easy-going
"No worries! That's super easy to fix. Here's what you gotta do..."
Personality Configuration
System Prompt
Define your agent's core behavior and guidelines
- Start with "You are..." to define role
- Specify what agent should and shouldn't do
- Include brand values and mission
- Set boundaries for topics to avoid
- Example: "You are a friendly customer support agent for KyroChat..."
Response Style
Control how your agent structures responses
- Concise: Short, direct answers (1-2 sentences)
- Balanced: Moderate length with key details
- Detailed: Comprehensive explanations
- Step-by-step: Numbered instructions
- Bullet points: Easy-to-scan lists
Emoji & Formatting
Customize visual elements in responses
- Enable/disable emoji usage
- Use bold for emphasis
- Code blocks for technical content
- Lists for multiple items
- Links to relevant resources
Language & Localization
Set primary language and regional preferences
- Choose from 80+ supported languages
- Auto-detect customer language
- Set date/time formats
- Currency and number formatting
- Cultural sensitivity settings
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